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Online in Alberta

Kananaskis Casino Notes Help

Help and limits in Alberta

Checked October 11, 2026By the Highway 40 Desk

Help with gambling in Alberta is free, confidential and open 24/7, by phone, text or chat. This page lists where to reach it and the tools for setting limits before an evening at Stoney Nakoda Resort & Casino.

Where to reach help

  • 211 Alberta can be reached by calling 211, texting INFO to 211 or using its online chat. It is free, confidential and open 24/7, with referrals for gambling support.
  • The Addiction Helpline of Recovery Alberta answers at 1-866-332-2322. The line is free, confidential and open 24/7, and it covers problem gambling.
  • GameSense is AGLC's responsible gambling program, online at gamesenseab.ca. GameSense Advisors and an info centre are in each casino and racing entertainment centre in Alberta.

Self-exclusion in Alberta

AGLC's Self-Exclusion Program is enrolled online only, at selfexclusion.ca. A person chooses what it covers: Alberta casinos and racing entertainment centres, regulated online gaming, or both. The term is six months, one year, two years or three years. The exclusion starts immediately and cannot be cancelled early.

That last point shapes the choice of term, so the length is worth picking with care. Once enrolled, a person stays excluded until the chosen period ends. Covering both casinos and online gaming closes both routes at once. Self-exclusion also rules out Winner's Edge, Alberta's province-wide casino loyalty program, because people enrolled in self-exclusion cannot join it. The same applies at the resort's Winner's Edge kiosk.

Limits before the drive

Winner's Edge members can set limits before the evening begins. The GameSense My Activity and Budgeting Tools offer spend limits, time limits and alerts. They work at the Winner's Edge kiosk in any Alberta casino, including the resort, or in the member's online account. Membership requires being 18 or older.

Slots at the casino run from 10 AM to 4 AM, Monday to Sunday. Those are long hours, and the road back to Calgary, Canmore or Cochrane still lies ahead at the end of them. Setting a stopping time before leaving home is practical. One general habit helps as well: decide on a spending amount in advance and treat it as the cost of the night, not as money to win back.

Questions

Is the Addiction Helpline free and confidential?

The Addiction Helpline of Recovery Alberta at 1-866-332-2322 is free and confidential. It is open 24/7 and covers problem gambling. 211 Alberta works on the same terms by phone, text or chat.

Can self-exclusion in Alberta be cancelled early?

No, an AGLC self-exclusion cannot be cancelled before its term ends. It starts immediately and runs for the period chosen at selfexclusion.ca: six months, one, two or three years.

Where to reach them